Installation Guide

Congratulations on taking this important step towards more flexible and advanced connectivity! You are about to experience the freedom that eSIM technology offers. Before starting, it is important to make sure you are installing under the right conditions:

  • eSIM AT&T or Movistar: Make sure to activate your eSIM within Mexico under native coverage to ensure successful activation.
  • eSIM Neww: Activation can be done in both the United States and Mexico, in native coverage or in roaming.
  • Local, Regional and Global eSIM: Installation can be done anywhere, but it will only be activated under the network and country specified in the product description.

Installation instructions per device

iPhone

  • Go to Settings
  • Enter Cell Data
  • Click on Add data plan
  • Scan the QR code of your eSIM
  • Press Continue
  • Set up the line to your liking
  • Wait a few minutes for its activation
  • Ready! Your new eSIM is ready to use.

Samsung

  • Access Settings
  • Enter Connections
  • Click on SIM card manager
  • Press on Add mobile plan
  • Select the Scan supplier QR code option
  • Scan the QR code of your eSIM
  • Press Confirm
  • Wait a few minutes for its activation
  • Ready! Your new eSIM is ready to use.

Huawei

  • Access Settings
  • Enter Mobile Networks
  • Click on SIM Management
  • Press on Add eSIM
  • Select the eSIM option and Add eSIM
  • Scan the QR code of your eSIM
  • Enable the box and press Add this eSIM
  • Wait a few minutes for its activation
  • Ready! Your new eSIM is ready to use.

Motorola

  • Go to Settings
  • Access the Internet and networks
  • Select Mobile Network
  • Press Next
  • Scan the QR code of your eSIM
  • Confirm the activation of your eSIM
  • Set up the line to your liking
  • Click on Ready
  • Wait a few minutes for its activation
  • Ready! Your new eSIM is ready to use.

Activation of Movistar eSIM

  • Activation Call: Call *611 after installing your eSIM and wait 20 seconds.
  • Confirmation via Email: Send an email with the assigned number to complete the activation.

Portability process in eSIM AT&T and Neww

It is crucial to understand that when selecting to port your number to a new eSIM, a provisional number will be assigned during the 24-48 hour process. Once completed, your desired number will be linked automatically.

APN Settings

To configure the APN of your National (Newww), Local, Regional or Global eSIM, follow the steps specified in the product description or in the PDF sent in the delivery email.

Explore a world of possibilities!

Now that your eSIM is active, you are ready to navigate a world full of opportunity and limitless connection. Enjoy the experience!

Use the code provided in the delivery email to get $25 off your next purchase.

Need help?

We are here to assist you. If you have any questions or need personalized help, contact us by replying to the delivery email of your order or through the chat integrated into our page.