Compatible Equipment

Digital freedom is just a scan away. Before diving into the limitless experience that our eSIM offers, it is essential to ensure that your device is ready to be part of this technological revolution. Below, we present the list of devices compatible with our eSIM technology, ready to transform your connectivity:

Apple

  • iPhone 16 Series (Pro Max, Pro, Standard, Plus)
  • iPhone 15 Series (Pro Max, Pro, Standard, Plus)
  • iPhone 14 Series (Pro Max, Pro, Standard, Plus)
  • iPhone SE (2022, 2020)
  • iPhone 13 Series (Pro Max, Pro, Standard, Mini)
  • iPhone 12 Series (Pro Max, Pro, Standard, Mini)
  • iPhone 11 Series (Pro Max, Pro, Standard)
  • iPhone XS Max, iPhone XS, iPhone XR

Important note for iPhone Chinese version: iPhones purchased in China are not compatible with eSIM, as they only allow the use of dual physical SIM. You can identify if your iPhone is this version if, in Settings > Cellular network, the “Add data plan” option does not appear.

Important note for iPad: Currently, only Neww and AT&T eSIMs are supported. The Movistar eSIM requires additional dialing to complete activation, which is not compatible with iPads.

Huawei

  • Huawei Mate 40 Pro
  • Huawei P40 Series (Pro, Standard)

Motorola

  • Motorola Razr Series (Original, 5G)

Samsung

  • Samsung Galaxy S24 Series (Ultra, Plus, Standard)
  • Samsung Galaxy S23 Series (Ultra, Plus, Standard)
  • Samsung Galaxy S22 Series (Ultra, Plus, Standard)
  • Samsung Galaxy Z Series (Flip 3, Fold 3)
  • Samsung Galaxy S21 Series (Ultra, Plus, Standard)
  • Samsung Galaxy Note 20 Series (Ultra, Standard)
  • Samsung Galaxy S20 Series (Ultra, Plus, Standard)

Which eSIM is the Best Option for You?

National eSIM: Perfect for those looking for continuous connectivity in Mexico, with the possibility of choosing between portability or a new line. Ideal for calls, messages and local browsing, without being tied to forced deadlines or contracts.

eSIM Traveler: Designed exclusively for international travelers, this eSIM offers you unlimited data (depending on the package chosen) in more than 125 countries. Perfect for those looking to avoid roaming costs and stay connected during their travels. Does not support calls or messages, only data.

    Important Considerations

    Equipment purchased abroad: Verify that the virtual IMEI of your device is unlocked. Some devices from foreign companies may have restrictions that affect the activation of the eSIM.

    Newww compatibility: Make sure your device is compatible with band 28 and is approved by the Newww OMV to ensure a perfect connection.

    Google Pixel devices: The Movistar eSIM is not compatible with Google Pixel devices. If you decide to use the Newww eSIM, you will only be able to use mobile data, as it does not support VoLTE. The most viable option within the National eSIM is the AT&T eSIM, although we cannot guarantee optimal operation, given that Google Pixels are not officially sold in Mexico.

    Apple Watch: Our eSIM plans are not compatible with Apple Watch, as Apple Watches require an eSIM linked to a postpaid rental plan. The eSIMs we offer are exclusively for prepaid plans, which limits their use on these devices.

      Ready to Connect Your World?

      The path to a new era of connectivity begins now. Whether you're changing numbers, activating a new line, or simply want to explore the benefits of an eSIM, we're here to guide you.

      Buy your eSIM now and experience the freedom of always being connected!

      If you need assistance, our support team is ready to help you every step of the way. Contact us by email at hola@telefoniamx.com or use the live chat on our website to resolve any questions and guide you through the activation process.

      Check your device's compatibility and take your connection to the next level. Don't let anything stop you, secure your eSIM today and explore the possibilities that advanced connectivity has for you.