eSIM transfer: How to do it and what options do you have?

With the rise of eSIM technology, many users are enjoying the ease of having multiple lines without the need for a physical SIM. However, changing devices is not always that simple. In this article, we explore how to transfer your eSIM to a new device, what this process entails, and the options available if you use AT&T, Newww, or Movistar.

What is eSIM and how does it work?

The eSIM (embedded SIM) is a chip that is integrated into your device and can be reprogrammed without removing or inserting a physical card. This technology offers great advantages, such as the ability to change operators without exchanging cards, making it the ideal option for frequent travelers or people who manage multiple numbers.

However, if you change devices, how do you transfer your eSIM? Unlike traditional SIMs, the process is not available in all countries, and Mexico does not currently offer the ability to automatically transfer an eSIM from one device to another. Here we show you the options we offer at Telefonía_MX to help you maintain your connectivity without interruptions.

Options to Transfer Your eSIM

If you have an AT&T eSIM:

- Visit an AT&T Store: The easiest option is to go in person to an AT&T store and request a replacement for your eSIM, where they can help you move it to your new device.

- Portability to a Neww eSIM: You can also choose to port to a Neww eSIM, keeping your current number. If you decide to return to AT&T, you can do so after 30 days.

If you have a Newww eSIM:

- Replacement with Support: If you are already a Newww user, you can request a replacement of your eSIM through our technical support.

- Portability to AT&T: You also have the option to port to AT&T, keeping your number during the process.

If you have a Movistar eSIM:

- Portability to AT&T or Neww: You can port your current number to AT&T or Neww, and continue enjoying a stable and fast connection with your new device.

Why is automatic eSIM transfer not available in Mexico?

In many countries, operators allow you to transfer the eSIM directly to a new device from the phone settings or through an app. However, in Mexico, this process is not yet enabled. To ensure your number and service remain active, we provide these alternative solutions so you can enjoy the flexibility of eSIM on any device

What to do if you need assistance?

We understand that the process may raise some doubts, so at Telefonía_MX we are ready to help you at every step. If you choose portability or need support with replacing your eSIM, do not hesitate to contact our team.

Conclusion 

Although automatic eSIM transfer is not available in Mexico, there are practical solutions so you can move your number to a new device without losing your connection. Whether you opt for a replacement or portability, at Telefonía_MX we have the necessary options for you to maintain control of your connectivity.

Are you ready to switch devices? We are here for you to enjoy your eSIM without complications!