eSIM Axios (Mexico)
eSIM Axios (Mexico)
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AXIOS ESIM MEXICO
Your local digital line
Your Axios eSIM includes a local Mexican number, data, calls, and SMS. It operates on a prepaid basis, and the price already includes the top-up you select.
With an Axios eSIM, you can activate a new line or keep your current number through portability, without using a physical SIM.
DELIVERY By email
You will receive your Axios eSIM immediately after completing the purchase.
The eSIM is delivered digitally by email with the QR code and the information needed to complete the installation.
BEFORE INSTALLING Installation
Confirm compatibility
Your device must be compatible with eSIM and Band 28 to use your Axios digital SIM properly.
Check compatibility →Update your device
Use the latest available version of Android or iOS before starting the installation.
Buy and install in Mexico or the United States
The purchase and installation of this Axios eSIM must be completed while you are physically in Mexico or the United States and connected to Axios's native service coverage in order to correctly complete the installation and activation of your Axios virtual chip.
Install via QR
Your Axios digital chip is installed using a one-time-use QR code. After installing the eSIM, do not delete the profile from your device.
A digital SIM
Your Axios digital SIM is stored directly on the device and replaces the physical SIM card for this line.
This option may also be identified as Axios virtual SIM, virtual Axios SIM, Axios digital chip, or Axios virtual chip.
Once installed, keep the profile on your device.
YOUR NUMBER Number and portability
New line
After installing your Axios eSIM, you will receive the number assigned to your line by SMS.
Once the linking is complete, you can request a number series change directly from Axios support.
Request series change →Portability
You can also keep your current number through self-porting with Axios.
First install your eSIM and correctly complete the linking of your line. Then request portability directly through the Axios portal.
The process takes approximately 24 to 48 business hours. During this period, the number initially assigned will function as a temporary number.
Go to the Axios portal →REQUIRED Linking
As required by official regulations, you must link the account holder's identity to your Axios line.
Account holder's identity Required documents
Mexican citizens can complete the linking using an INE, passport, or CURP. Foreign nationals must use a passport.
Service and top-up After completing the linking
Your line will remain without service until the linking has been correctly completed and approved.
Once the linking is approved, the top-up included with your purchase will be released automatically.
Linking period Maximum 10 days
You have a maximum of 10 days to install your eSIM and complete the linking of your line. After that period, the QR code will expire.
PREPAID Top-ups
Your Axios eSIM includes the top-up selected at the time of purchase.
Afterward, you can make new top-ups through any physical or virtual channel where Axios top-ups are accepted.
Available top-ups
$100 MXN
Axios 5GB Quincena Más Megas
5 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 15 days
$100 MXN
Axios 3GB Mes
3 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Validity: 30 days
$130 MXN
Axios 10GB Quincena Plus
10 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 15 days
$150 MXN
Axios 4GB Mes Plus
4 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 30 days
$190 MXN
Axios 12GB Power
12 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 30 days
$250 MXN
Axios 24GB Power Max
24 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 30 days
$300 MXN
Axios 35GB Ultra
35 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 30 days
$500 MXN
Axios 50GB Unlimited
50 GB of data.
Unlimited social media, calls, and messages in Mexico, the United States, and Canada.
Share included internet.
Validity: 30 days
Future top-ups
Once the included top-up's validity period begins, you only need to make new top-ups to continue using your line.
You can top up through any physical or virtual channel where Axios top-ups are accepted.
The line can remain active for up to 60 days without a top-up.
YOUR SERVICE Coverage and warranty
LTE coverage
Your Axios eSIM connects to Altán Redes' national LTE network.
The service also includes roaming with Telcel.
Check coverage →My Axios
After activating your line, you can manage your line's services from the Axios platform.
From the portal, you can access features available for your line, such as top-ups, balance checks, and number porting processes.
Go to My Axios →VoLTE
Your line includes VoLTE for making calls over the LTE network on compatible devices and in compatible areas.
Keep the latest available version of Android or iOS on your device.
GB accumulation
The GB on your line accumulate if you make a new top-up starting one day before the current validity period ends.
Accumulation applies only to the GB included in the package and not to data from promotions or bonuses.
72 hours
The warranty begins on the date we send your eSIM to the registered email address.
It does not cover issues resulting from misuse, installation on incompatible devices, incorrect installation, or problems related to the operator's linking system.
HELP Frequently asked questions
Does Axios have eSIMs?
Yes. Axios has eSIMs, and you can get a local digital line with a Mexican number, data, calls, and SMS.
The Axios eSIM is delivered digitally by email.
What do I receive when I buy?
You receive an Axios eSIM with a local Mexican number, data, calls, and SMS. The price includes the selected top-up.
Delivery is immediate by email.
How long does delivery take?
Your Axios eSIM is delivered immediately by email after completing your purchase.
Can I request a new line?
Yes. After installing your Axios eSIM, you will receive the number assigned to your line by SMS.
Once the linking is complete, you can request a number series change directly from Axios support.
Can I keep my current number?
Yes. You can keep your current number through self-porting directly from the Axios portal.
First, you must install your eSIM and correctly complete the linking of your line.
How long does number porting take?
The process takes approximately 24 to 48 business hours.
During that period, the number initially assigned to your eSIM functions as a temporary number.
Is it a prepaid line?
Yes. The line operates through top-ups and includes the top-up selected at the time of purchase.
Where can I buy and install it?
You must be physically located in Mexico or the United States to purchase and install your Axios eSIM.
What does my device need?
It must be eSIM- and Band 28-compatible and use the latest available version of Android or iOS.
Check compatibility →How is it installed?
Your Axios chip is installed using a one-time QR code.
Once the eSIM is installed, do not delete the profile from the device.
What is an Axios digital SIM?
An Axios digital SIM is a digital profile that replaces the physical SIM card for this line and is installed directly on a compatible device.
It may also be referred to as Axios eSIM, eSIM Axios, Axios digital SIM, Axios virtual SIM, Axios chip, Axios chip, digital Axios chip, or virtual Axios chip.
Do I need to link my identity?
Yes. Linking is mandatory.
Your line will remain without service until the linking has been correctly completed and approved.
Once approved, the top-up included with your purchase will be automatically activated.
How long do I have to link my line?
You have a maximum of 10 days to install your Axios eSIM and complete the linking of your line.
When is the included top-up applied?
The included top-up is automatically activated after your line linking has been correctly completed and approved.
Where can I make future top-ups?
You can top up through any physical or virtual channel that accepts Axios top-ups.
Which network does it use?
The line uses Altán Redes' national LTE network and includes roaming with Telcel.
Does it include VoLTE?
Yes. The line includes VoLTE for calls over LTE on compatible devices and in compatible areas.
Can I accumulate my GB?
Yes. The package's GB accumulate if you make a new top-up starting one day before the current validity period ends.
It does not apply to data from promotions or bonuses.
How long can the line remain without a top-up?
The line can remain for up to 60 days without a new top-up.
What does the warranty cover?
The 72-hour warranty applies only to issues related to the QR code.
It does not apply if you delete the eSIM after installing it and attempt to install it again.
It also does not cover misuse, incompatible devices, or issues resulting from incorrect installation.
Are Axios eSIM, eSIM Axios, and Axios chip the same thing?
Yes. Expressions such as Axios eSIM, eSIM Axios, e SIM Axios, Axios chip, and Axios chip refer to the same type of the operator's digital SIM.
You may also find references such as Axios digital SIM, digital Axios SIM, Axios virtual SIM, digital Axios chip, and virtual Axios chip.
Install. Link. Connect.
Telefonía_MX · Libertad Digital
