eSIM MobileX (United States)
eSIM MobileX (United States)
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MOBILEX UNITED STATES ESIM
Your local line in the United States
Your MobileX eSIM includes a local U.S. number, data, calls, and SMS according to the selected plan.
This MobileX eSIM works as a local prepaid line for residents and travelers. Activate a new line and maintain it through future top-ups, without using a physical SIM card.
DELIVERY By email and EID
You will receive your MobileX eSIM approximately 60 minutes after making the purchase, daily between 11:00 a.m. and 7:00 p.m. Mexico City time.
Delivery is made digitally by email, and a notification is also sent to your device's EID.
The selected plan starts counting from the date we send your eSIM.
BEFORE INSTALLING Installation
Update your device
Use the latest available version of Android or iOS before you begin.
Install and activate in the United States
To install and activate your MobileX eSIM, you must be physically in the United States and use Verizon's native coverage.
Purchase and install your MobileX eSIM once you are physically in the United States.
Do not complete this process using roaming networks or other operators' coverage.
Install via QR or EID
Installation can be completed using the QR code received by email or the notification sent to your device's EID.
The QR code can be used only once.
Keep your eSIM
Once installed, do not delete the profile from your device.
YOUR NUMBER Your line
Assigned number
Your MobileX eSIM is activated with a local U.S. number and a randomly assigned area code.
If you would like to change the area code, you can request the adjustment directly from MobileX support.
PREPAID Plans
Your MobileX eSIM includes the top-up selected during purchase. Once it expires, you can keep the line active through new top-ups.
Available plans
USD 50
50 GB of data.
Unlimited calls and messages in the United States, Mexico, Canada, and more than 100 countries.
15 GB of hotspot data.
Validity: 30 days
Keep your line active
When the included top-up expires, make a new top-up for the corresponding amount to continue using your MobileX SIM.
If you prefer, your eSIM can remain without a new top-up for up to 60 days.
You can make future top-ups through any physical or virtual outlet where MobileX top-ups are accepted.
OUTSIDE THE U.S. Use and roaming
The USD 50 top-up includes unlimited calls and messages in the United States, Mexico, Canada, and more than 100 countries.
Primary use in the United States
The line is designed primarily for use in the United States.
Prolonged or primarily out-of-country use is not permitted.
If the operator detects prolonged or primarily international use, it may suspend the line and block the associated IMEI on its network.
YOUR SERVICE Coverage and features
Verizon 5G UWB network
Your MobileX eSIM can connect to Verizon's national 5G UWB (Ultra Wideband) network, subject to coverage availability and device compatibility.
Check coverage →VoLTE and VoWiFi
Your line includes high-definition calls through VoLTE and VoWiFi, subject to device compatibility and service availability.
Device change
You can also transfer your eSIM if you change devices by following MobileX's applicable process.
PROTECTED PURCHASE Warranty
72 hours
The warranty applies during the first 72 hours only to issues related to your MobileX eSIM QR code.
It does not apply if the eSIM was deleted after installation and an attempt is later made to install it again.
It also does not cover issues resulting from misuse, installation on incompatible devices, or incorrect installation.
HELP Frequently asked questions
What does my MobileX eSIM include?
It includes a prepaid line with a local United States number, data, calls, and SMS with the selected top-up.
What is a MobileX eSIM?
A MobileX eSIM is a digital mobile line that installs directly on a compatible device without using a physical SIM card.
You may also find this product listed as Mobile x eSIM or MobileX eSIM.
What other names are used for a MobileX eSIM?
In addition to MobileX eSIM, you may also find this option listed as Mobile x eSIM or MobileX eSIM.
After activation, you can keep your line active through new MobileX top-ups.
Is it a prepaid eSIM?
Yes. This MobileX eSIM works as a prepaid line and includes the top-up selected during purchase.
What is the price of the MobileX eSIM?
The available top-up for this MobileX eSIM costs USD 50.
It includes the benefits indicated in this listing and is valid for 30 days.
Does it include a United States number?
Yes. The line is activated with a local United States number and a randomly assigned area code.
If you would like to change the area code, you can request the adjustment directly from MobileX support.
Where should I install and activate my eSIM?
Installation and activation must be carried out once you are physically in the United States and connected to Verizon's native network.
Do not complete this process using roaming networks or other operators' coverage.
How do I install it?
Installation can be completed using the QR code received by email or the notification sent to your device's EID.
The QR code is for one-time use. Once the eSIM is installed, do not delete the profile.
How long does delivery take?
Delivery takes approximately 60 minutes between 11:00 a.m. and 7:00 p.m. Mexico City time, every day.
The eSIM is delivered digitally by email and a notification is also sent to the device's EID.
When does my recharge start counting?
The selected recharge starts counting from the date we send your MobileX eSIM.
What does the USD 50 recharge include?
It includes 50 GB of data, unlimited calls and messages in the United States, Mexico, Canada, and more than 100 countries.
It also includes 15 GB of hotspot data and is valid for 30 days.
Can I use the line primarily outside the United States?
No. The line is designed to be used primarily within the United States.
Prolonged or primarily out-of-country use is not permitted.
If the operator detects prolonged or primarily international use, it may suspend the line and block the associated IMEI on its network.
What does my data plan include?
The recharge includes 50 GB of data and is valid for 30 days.
Where can I make future recharges?
You can recharge your eSIM through any physical or virtual channel that accepts MobileX recharges.
How long can the line remain without a recharge?
Your eSIM can remain without a new recharge for up to 60 days.
Which network does it use?
The line uses Verizon's nationwide network and may access 5G UWB (Ultra Wideband), subject to coverage availability and device compatibility.
Does it include VoLTE and VoWiFi?
Yes. The line supports high-definition calls through VoLTE and VoWiFi, subject to device compatibility and service availability.
Can I transfer my eSIM to another phone?
Yes. You can transfer your eSIM if you change devices by following MobileX's corresponding process.
What does the warranty cover?
The 72-hour warranty applies only to issues related to the QR code.
It does not apply if you delete the eSIM after installing it and attempt to install it again.
It also does not cover misuse, incompatible devices, or issues resulting from incorrect installation.
Activate. Recharge. Connect.
Phone Service_MX · Digital Freedom