We're here for you
Lia is with you 24/7 at every step. Tell her what you need and she'll guide you with your eSIM, purchase or installation.
FIND HER IN THE «NEED HELP?» CHAT
COLOMBIA ESIM FAQ
Everything clear before you connect
How much does an eSIM for Colombia cost?
From $32 MXN for one day of unlimited data with CoffeRoam; Hartonet from $131 MXN for 7 days and 1 GB. No contract or monthly fee.
Does my carrier's roaming work in Colombia?
Many carriers charge roaming by the day or per MB, or leave Colombia outside your home plan.
A travel eSIM gives you local data without those fees, and you keep your usual SIM.
Do I have to register my phone's IMEI in Colombia?
Not with these eSIMs: CoffeRoam and Hartonet work on international roaming, where the IMEI registration for local SIM cards does not apply.
When do I install my eSIM and when does it start counting?
Install it before you travel over Wi-Fi, up to 60 days before your trip with CoffeRoam or 90 days with Hartonet. Days count from the moment it connects to a network in Colombia.
Your phone must be eSIM-compatible and unlocked.
What coverage will I have in Bogotá, Medellín and Cartagena?
In cities and tourist areas you connect to Movistar 4G with CoffeRoam, or to Tigo 5G and Claro 4G with Hartonet (5G depending on coverage and your phone).
In rural areas, the jungle or national parks there may be no signal: download offline maps.
Does it include a Colombian number or calls? Can I keep using WhatsApp?
No, both are data only. Your usual SIM stays in your phone and WhatsApp keeps working with your usual number; call over WhatsApp or FaceTime.
Also traveling to Panama, Peru or other countries?
Colombia eSIMs work only in Colombia. For several countries, regional eSIMs for the Americas (Latin America and South America) cover the whole trip with a single QR.
Most popular destinations from Colombia
Choose your next destination
One eSIM for several countries in America