Privacy policy

For purposes of applicable Mexican personal data protection legislation, Telefonía_MX is responsible for processing the data it collects directly through its site, communications, and services related to its operations, except for processing activities in which a third party acts as an independent responsible party.

Purposes necesarias

Purposes adicionales

Our store uses Shopify to enable e-commerce functions and provide our services.

Shopify may process information related to access to and use of the store to provide, protect, and improve its technology.

Some providers may process information on behalf of Telefonía_MX, while others may act as independent responsible parties for certain processing activities.

We may also use marketing and advertising services when applicable.

When a transfer requires consent under applicable law, it will be requested as appropriate.

Some technology or commercial providers may store or process information in other countries.

As a result, certain data may be processed outside Mexico when necessary to provide our services.

We strive to ensure that this processing is carried out in accordance with applicable obligations and measures.

Telefonía_MX, Shopify, and certain providers may use cookies, pixels, and similar technologies to keep the site functioning, remember preferences, analyze usage, prevent fraud, and, when applicable, personalize marketing or advertising.

Some cookies are necessary for the store to function, while others may be used for analytics or personalization.

You can manage certain preferences through the options available on our site and in your browser.

We retain personal data for as long as necessary to fulfill the purposes described, provide our services, handle requests, and comply with legal, tax, contractual, or security obligations.

When the information is no longer necessary, it may be deleted, anonymized, or blocked in accordance with applicable obligations.

Under applicable Mexican law, you may exercise the rights of Access, Rectification, Cancellation, and Opposition.

You can write to hola@telefoniamx.com .

To help us identify and handle your request, include the necessary information.

You may request limits on the use or disclosure of your data for purposes that are not necessary to maintain our relationship with you.

For promotional communications, you can use the unsubscribe mechanisms included in our messages or write to hola@telefoniamx.com .

When processing depends on your consent, you may request its withdrawal when legally permitted.

Withdrawal does not have retroactive effects and may not be available when there is a legal obligation, contractual obligation, or other applicable cause.

You may request it by writing to hola@telefoniamx.com .

We do not knowingly seek to collect children's personal information without the intervention or authorization required under applicable law.

If you are a parent or guardian and believe that a child provided us with information improperly, you can write to hola@telefoniamx.com .

Our site may include links or integrations with services managed by third parties.

Telefonía_MX does not control the privacy practices of those third parties. We recommend reviewing their policies when you use an external service.

If you reside outside Mexico, the law applicable in your place of residence may grant you additional rights related to your personal data.

Certain features provided by Shopify may also offer specific mechanisms related to information processed by that platform.

This notice may be updated when our practices, services, providers, or applicable legal provisions change.

The current version will be available on our site and will indicate its last updated date.

When additional communication or consent is required, we will proceed as appropriate.