Port your number

NUMBER PORTING IN MEXICO

Move your number to a new eSIM without starting from scratch. Choose a carrier different from your current one and port your number by following these steps.

View eSIMs for Mexico

BEFORE PORTING

01

Confirm your current carrier

02

Get your porting PIN

03

Choose a different carrier

04

Keep your number on your new eSIM

Number porting lets you change carriers without losing the number you already use.

01

What is number porting?

You change carriers, not your number.

Number porting lets you keep your phone number when you decide to switch from one mobile carrier to another.

When the process is complete, your number moves to the new carrier and you can use it with the new line.

✓

AT&T → Movistar

This is number porting because you change carriers and keep your number.

×

AT&T → AT&T

This is not number porting because you would remain with the same carrier.

The rule is simple

You must choose a carrier different from your current one.

02

Before you begin

Prepare your line and device.

✓

Your current number

This is the number you want to keep when switching carriers.

✓

Access to your line

Keep your current line available while you complete the process.

✓

Your porting PIN

You will need it to authorize the transfer of your number to another carrier.

✓

A different carrier

Choose an eSIM from a carrier different from the one you currently use.

✓

An eSIM-compatible device

Marca *#06#. If an EID appears, your device supports eSIM technology. It must also be unlocked.

03

Choose your new carrier

Look for an alternative to your current carrier.

At Telefonía_MX, we offer different eSIM options for Mexico with number porting.

AT&T
Movistar
Axios
Bait
Supr

If you currently use AT&T:
consider Movistar, Axios, Bait, or Supr.

If you currently use Movistar:
consider AT&T, Axios, Bait, or Supr.

If you currently use Bait:
choose another available carrier, but not Bait again.

Find your new eSIM

Review the available options and choose a carrier different from your current one.

View options for Mexico
04

Get your porting PIN

You will need it to request the change.

The porting PIN is a code used to authorize the transfer of your number from your current carrier to a new one.

#

Request it from the line you want to port

Use the official method available to obtain the PIN for your number and keep it to complete the request.

Protect your PIN

Use it only for the number porting request you initiated.

05

How to port your number

From your current carrier to your new eSIM.

1

Confirm your current carrier

Identify the carrier where the number you want to keep is registered.

2

Get your PIN

Request the PIN for the line you want to port.

3

Choose another carrier

Select an eSIM with number porting from a different carrier.

4

Make your purchase

Complete your order and provide the requested information to process the number porting.

5

Wait for confirmation

The request must be processed before your number can be used with the new carrier.

6

Receive your new eSIM

When applicable, you will receive the eSIM and its installation instructions by email. Delivery time is stated on each product.

06

After number porting

Complete the final steps to use your line.

1

Install your eSIM

Follow the instructions included in the delivery email.

2

Keep the profile

If a problem occurs, do not delete the eSIM. The QR code may be single-use.

3

Link your line

Because it is a carrier line for Mexico, complete the corresponding linking process by following the instructions you received.

Same number. New network.

Once number porting and the corresponding steps are complete, you can use your number with the new carrier.

07

Frequently asked questions

The essentials before porting your number.

Will I lose my number?
No. Number porting lets you keep your number while switching carriers.
Can I port my number to the same carrier?
No. Number porting involves switching carriers. For example, you can port from AT&T to Movistar, but not from AT&T to AT&T.
Can I port from Bait to Bait?
No. You must choose a different carrier.
Which carriers with number porting are available at Telefonía_MX?
We offer options such as AT&T, Movistar, Axios, Bait, and Supr. The right option depends on your current carrier and the available products.
What is the porting PIN?
It is a code used to authorize the transfer of your number to another carrier.
Are number porting and eSIM transfer the same thing?
No. A transfer moves a line between devices while keeping the same carrier. Number porting keeps your number but moves it to another carrier.
Can I port my number if I have a physical SIM?
It may be possible. Number porting is related to your number and the carrier change, not only to the SIM format.
Does my phone need to support eSIM?
Yes, if the new line is delivered as an eSIM. Dial *#06#; if an EID appears, your device supports this technology. It must also be unlocked.
How long does number porting take?
Processing may depend on the request and the carrier. Check the product conditions and your order instructions.
Do I need to link my new line?
Yes. Since it is a carrier line for Mexico, you must complete the corresponding linking process.
Can I delete my previous line before the process is complete?
Avoid deleting eSIM profiles or making unnecessary changes before completing the process. If you have questions, contact support first.

PORT YOUR NUMBER

Your number travels with you

Explore the eSIMs available for Mexico, choose a carrier different from your current one, and keep your number through number porting.

View eSIMs for Mexico

Switch carriers. Keep your number.

With number porting, you can start using a new eSIM without leaving behind the number you already use.

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