Invoice your purchase

INVOICING

Have your order details ready and follow these steps to generate your Telefonía_MX invoice.

Generate my invoice

BEFORE INVOICING

01

Wait approximately 20 minutes

02

Have your order number with # ready

03

Confirm the date and final total

04

Enter the portal and request your invoice

Your order needs a few minutes to appear in the invoicing system.

01

Have these details ready

You will find them in your order confirmation.

1

Order number

Enter it including the # symbol.

Example: #111570
2

Purchase date

Use the date shown in your order confirmation.

3

Final amount paid

Enter only the final total of your order, after discounts when applicable.

Example: 179.55
02

How to generate your invoice

The process only takes a few minutes.

1

Wait approximately 20 minutes

After completing your purchase, allow the order to be registered in the system.

2

Open the invoicing portal

Utiliza el botón “Generate my invoice” para acceder al sistema externo.

3

Select “Request invoice”

You will find this option inside the portal to start the process.

4

Enter your order number

In the Folio field, enter your number including the # symbol.

Order 111570 → enter #111570
5

Enter the purchase date

Use the exact date corresponding to your order.

6

Enter the total

Enter only the number and use a period for decimals.

$179.55 MXN → escribe 179.55
7

Complete your tax information

Follow the portal's instructions and enter the requested information.

03

Example rápido

This is how you should enter your order details.

Order number

#111570

Purchase date

June 26

Total

179.55

Use the final total

Enter the total pagado después de descuentos cuando correspondan. No uses el subtotal ni el precio original del producto.

04

Can't the system find your order?

Check these points before trying again.

✓ Confirm that approximately 20 minutes have passed.

✓ Enter the order number with # at the beginning.

✓ Check the purchase date.

✓ Use the final amount paid.

✓ If there are decimals, use a period, not a comma.

Did you just complete your purchase?

You do not need to try several times. Wait a few minutes and try again once approximately 20 minutes have passed.

ALL SET

Generate your invoice

If approximately 20 minutes have passed and you have your details ready, you can start the process.

Go to the invoicing portal
05

Need help?

We can guide you if you have questions about your order.

Order ready. Details ready. Invoice ready.

Keep your order confirmation so you always have the necessary information at hand.

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