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UNITED ARAB EMIRATES ESIM FAQ
Everything clear before you connect
Which eSIM for United Arab Emirates is right for me?
EmiraGo, from Telefonía_MX, if you want a data-only eSIM on the Etisalat · DU 5G network, with per-GB or unlimited plans, unlimited hotspot and recharge.
Burj Mobile, from Airalo, is data only on the Etisalat 5G network, with per-GB or unlimited plans and unlimited hotspot; it is not rechargeable.
If your route includes more countries in Asia, a regional eSIM in eSIM for Asia. If you still have questions, Lia can help you choose.
Can I use my phone as a hotspot?
Yes. EmiraGo includes an unlimited hotspot; Burj Mobile includes an unlimited hotspot.
Hotspot use counts against the data and terms of the plan you choose.
Should I choose unlimited or by GB?
There are per-GB and unlimited plans, according to each product page. On unlimited plans from EmiraGo and Burj Mobile with a daily high-speed allowance, once you use it you keep browsing at 384 Kbps until the next reset.
A per-GB plan is a better fit if your trip is long or you watch little video. Choose on each product page the plan that matches your days.
How much data do I need for my trip to the United Arab Emirates?
For maps and messages over a few days, a small per-GB plan is usually enough. If you use social media and some video, a larger plan or an unlimited plan is a better fit, if the product page offers one. If you upload photos or video every day, unlimited is the more comfortable option when it is available.
Each product page lists the plans and their validity. If you still have questions, Lia can help you choose.
Which network does it use, and is there 5G?
EmiraGo connects to Etisalat · DU with 5G; Burj Mobile connects to Etisalat with 5G. 5G depends on local coverage and on your phone being compatible; if 5G is not available, the network offers 4G where it is present.
It covers the United Arab Emirates, including cities such as Dubai, Abu Dhabi and Sharjah, according to the product pages.
Can I recharge if I stay longer?
EmiraGo is rechargeable: when the validity ends you can recharge from the link in your delivery email; you have up to 60 days to do so before the eSIM is deactivated.
Burj Mobile is not rechargeable: when the days or the data run out you buy a new eSIM. If your trip is long, choose a longer plan from the start.
When do I install my eSIM and how do I receive it?
You receive the QR instantly. Install it before you travel, on Wi-Fi: up to 60 days ahead with EmiraGo and up to 90 days ahead with Burj Mobile. Installing does not start the validity; the days count from the first connection to a network in the United Arab Emirates.
Your usual SIM can stay in the phone.
Does it work if I go to Dubai or a nearby country?
Yes: if you are going to Dubai or Abu Dhabi, that is in the United Arab Emirates, and these eSIMs cover the United Arab Emirates.
They do not cover other countries. If you also go to eSIM for Saudi Arabia, eSIM for Qatar and eSIM for Oman, see those collections. If your route crosses more countries, see the regional eSIMs in eSIM for Asia.
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