We're here for you
Lia is with you 24/7 at every step. Tell her what you need and she'll guide you with your eSIM, purchase or installation.
FIND HER IN THE «NEED HELP?» CHAT
FRANCE ESIM FAQ
Everything clear before you connect
Which eSIM for France is right for me?
Élan, from Airalo, if you want unlimited or per-GB plans: it is data only, on the Bougyues and Orange 5G networks, with unlimited hotspot; it is not rechargeable and you can install it up to 90 days ahead.
BonjourPass, from Telefonía_MX, if you want per-GB plans: it is data only, on the Bouygues Telecom, Orange France and SFR 5G networks, with unlimited hotspot; it is rechargeable and you can install it up to 60 days ahead.
Both cover France only. If you also go to other countries in Europe, see the regional eSIMs in eSIM for Europe.
Can I use my phone as a hotspot?
Yes. Élan and BonjourPass include unlimited hotspot: you can share internet with other devices; usage comes out of the plan data. They are data only: they do not include a local number or regular calls, but WhatsApp still works with your usual number.
Is unlimited or per GB the better fit?
Élan offers per-GB and unlimited plans. On unlimited plans you get a daily high-speed allowance and then keep browsing at 384 Kbps until the next daily reset. BonjourPass only offers per-GB plans, with no unlimited option.
A per-GB plan suits a longer trip or light video use; unlimited is better if you use maps, social apps or hotspot a lot. Choose the plan on each product page that fits your trip to France.
How much data do I need for my trip to France?
For maps and messaging over a few days, a small per-GB plan is usually enough. If you use social apps and some video, pick a larger plan or an unlimited option from Élan. If you upload photos or video every day, unlimited is the most comfortable choice.
Each product page lists the plans and their validity. If you still have questions, Lia can help you choose.
Which network does it use, and is there 5G?
Élan connects to Bougyues and Orange with 5G technology. BonjourPass connects to Bouygues Telecom, Orange France and SFR with 5G technology. 5G depends on local coverage and on your phone being compatible; if there is no 5G, the network offers 4G where available.
The eSIMs cover France only, including each network’s coverage in cities such as Lyon, Marsella and no recargable.
Can I recharge if I stay more days?
BonjourPass is rechargeable: when the validity ends you can recharge from the link in the delivery email; you have up to 60 days to do it before the eSIM is deactivated.
Élan is not rechargeable: when the days or the data run out you buy a new eSIM. If your trip is long, choose a plan with more days from the start.
When do I install my eSIM and how do I receive it?
You get the QR instantly by email. Install it before you travel over Wi-Fi: up to 90 days ahead with Élan and up to 60 days ahead with BonjourPass. Installing does not start the validity; the days count from the first connection to a network in France.
Your usual SIM can stay in the phone. If there is an issue with the QR, there is a 72-hour guarantee.
Does it work if I go to Lyon, Marsella and no recargable, or to a nearby country?
Yes. Lyon, Marsella and no recargable are in France, and the eSIMs cover them. They do not cover other countries.
If you also go to Spain, Italy, Switzerland, Belgium, Germany and United Kingdom, a regional eSIM or an eSIM for that country is a better fit. Start with eSIM for Europe.
Most searched destinations from France
Choose your next destination
One eSIM for multiple countries in Europe