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PORTUGAL ESIM FAQ
Everything clear before you connect
Which eSIM for Portugal is right for me?
Fofo, from Airalo, if you want unlimited or per-GB plans: it is data only, on the NOS and MEO 5G networks, with unlimited hotspot; it is not rechargeable and you can install it up to 90 days ahead.
LisboaPass, from Telefonía_MX, if you want per-GB plans: it is data only, on the Optimus, TMN, MEO and Vodafone 5G networks, with unlimited hotspot; it is rechargeable and you can install it up to 60 days ahead.
Both cover Portugal only. If you also go to other countries in Europe, see the regional eSIMs in eSIM for Europe.
Can I use my phone as a hotspot?
Yes. Fofo and LisboaPass include unlimited hotspot: you can share internet with other devices; usage comes out of the plan data. They are data only: they do not include a local number or regular calls, but WhatsApp still works with your usual number.
Is unlimited or per GB the better fit?
Fofo offers per-GB and unlimited plans. On unlimited plans you get a daily high-speed allowance and then keep browsing at 384 Kbps until the next daily reset. LisboaPass only offers per-GB plans, with no unlimited option.
A per-GB plan suits a longer trip or light video use; unlimited is better if you use maps, social apps or hotspot a lot. Choose the plan on each product page that fits your trip to Portugal.
How much data do I need for my trip to Portugal?
For maps and messaging over a few days, a small per-GB plan is usually enough. If you use social apps and some video, pick a larger plan or an unlimited option from Fofo. If you upload photos or video every day, unlimited is the most comfortable choice.
Each product page lists the plans and their validity. If you still have questions, Lia can help you choose.
Which network does it use, and is there 5G?
Fofo connects to NOS and MEO with 5G technology. LisboaPass connects to Optimus, TMN, MEO and Vodafone with 5G technology. 5G depends on local coverage and on your phone being compatible; if there is no 5G, the network offers 4G where available.
The eSIMs cover Portugal only, including each network’s coverage in cities such as Faro, Lisbon and no recargable.
Can I recharge if I stay more days?
LisboaPass is rechargeable: when the validity ends you can recharge from the link in the delivery email; you have up to 60 days to do it before the eSIM is deactivated.
Fofo is not rechargeable: when the days or the data run out you buy a new eSIM. If your trip is long, choose a plan with more days from the start.
When do I install my eSIM and how do I receive it?
You get the QR instantly by email. Install it before you travel over Wi-Fi: up to 90 days ahead with Fofo and up to 60 days ahead with LisboaPass. Installing does not start the validity; the days count from the first connection to a network in Portugal.
Your usual SIM can stay in the phone. If there is an issue with the QR, there is a 72-hour guarantee.
Does it work if I go to Faro, Lisbon and no recargable, or to a nearby country?
Yes. Faro, Lisbon and no recargable are in Portugal, and the eSIMs cover them. They do not cover other countries.
If you also go to Spain, France, Italy, United Kingdom, Germany and Netherlands, a regional eSIM or an eSIM for that country is a better fit. Start with eSIM for Europe.
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